Case Study Detail

Mettl | Mercer

The adoption of Mercer | Mettl's comprehensive solutions, along with Automatic Assessment Configuration for Single App Mode, has transformed talent management and examination systems for both the global organisation and the educational institution. The innovative solutions addressed diverse challenges, ensuring optimised talent acquisition, empowered employee development, efficient certification processes, secure and credible exams, enhanced student experiences, and scalability for future growth. Mercer | Mettl's commitment to innovation played a pivotal role in elevating overall performance in talent management and assessment processes

  • 1 Months

    Time

  • Communication, Payment

    Industry

Client Overview

The adoption of Mercer | Mettl's comprehensive solutions, along with Automatic Assessment Configuration for Single App Mode, has transformed talent management and examination systems for both the global organisation and the educational institution. The innovative solutions addressed diverse challenges, ensuring optimised talent acquisition, empowered employee development, efficient certification processes, secure and credible exams, enhanced student experiences, and scalability for future growth. Mercer | Mettl's commitment to innovation played a pivotal role in elevating overall performance in talent management and assessment processes

About

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Challenges

Traditional Exam Challenges
  • Paper-based exams are prone to malpractices and lack flexibility.
Ensuring Proctoring Integrity
  • Proctoring refers to the process of supervising or monitoring a test-taker to prevent cheating or any form of dishonest behaviour during an exam. In the context of remote exams, robust proctoring solutions use advanced technologies to monitor and maintain the integrity of the test. This can include features like facial recognition, eye tracking, and screen monitoring to ensure that the person taking the exam is doing so honestly, without any unfair advantages. The goal is to create a secure testing environment.
Scalability
  • The institution required solutions that could scale with the increasing number of remote exams.
Inefficient Talent
  • Extended hiring cycles and difficulty in identifying the right candidates for various roles.
Employee Development Gaps
  • Limited visibility into the skills and development needs of employees, hindering targeted training initiatives.
Traditional Certification Process
  • The challenges included dealing with practical issues and making it difficult for candidates to easily take part in the certification process. This could involve problems with the arrangement and coordination of the certification procedures. Additionally, candidates may have found it hard to access or participate in the certification due to various limitations or restrictions. The aim is to highlight the complications and limited ease of the conventional process for certifying individuals and their skills.

Target

Talent Assessment Solutions
  • A suite of scientific assessment tools.
Coding Assessment Solutions
  • Build high-performing coding teams using our suite of coding tools.
Hiring Solutions
  • Assess talent holistically and automate your hiring using our digital tools.
L&D Solutions
  • Automate your L&D processes using our digital tools (Learning and Development (L&D) that involve the use of digital tools to automate various processes. These tools could be designed to streamline tasks and activities related to employee training, skill development, and educational programs within an organisation. The goal is likely to enhance efficiency, reduce manual efforts, and provide a more automated and technology-driven approach to Learning and Development initiatives.
Online Examination Solution
  • Conduct online exams at scale using our suite of digital tools.
Remote Proctoring Tools
  • Ensure cheating-free online exams using our suite of proctoring tools (Proctor exam test is a term used to define an online assessment that employs a tech-enabled monitoring software to supervise a test-taker from start to finish. A proctored exam uses a combination of video and audio to prevent cheating. A proctor exam/test provides the utmost strictness to an examination drive and eliminates any unwanted incident.)

Solutions with Automatic Assessment
Configuration (AAC)

Revolutionising Secure Testing
  • The transition from traditional paper-based exams to a secure online environment.
  • Mercer | Mettl's Proctoring App introduced advanced features like facial recognition, eye tracking, and screen monitoring.
  • AI-driven algorithms to detect and prevent cheating behaviours during exams.
  • Remote proctoring capabilities to ensure a secure testing environment.
Automatic Assessment Configuration for Single App Mode
  • A session provides protection by preventing access to desktop elements, including The Dock, Application Menu Bar, Mission Control, Notification Centre, and Spaces other than the current one.
  • Other apps are restricted, except those selectively allowed.
  • Additionally, a session prevents screen recording and screen capture, disables Siri, stops media playing, allows network access only for your app, disables Handoff, and clears the pasteboard buffer when starting and stopping the session.
Streamlining Talent Acquisition
  • Customised assessments for pre-hiring screening and candidate skills assessment.
  • Tailored evaluations for each job role to ensure precise candidate matching.
  • Efficient cloud platform for seamless test administration and in-depth analytics.
Enhancing Employee Development Programs
  • Integration of Mercer | Mettl app into employee development initiatives.
  • Custom assessments evaluating technical and soft skills across different employee levels.
  • Analytics-driven insights into skill gaps, enabling targeted and personalized training programs.
Conducting Certification Exams Effectively
  • Adoption of the Mercer | Mettl app for online certification exams.
  • Secure cloud platform with advanced features like remote proctoring and secure browser settings.
  • Customised assessments aligned with industry standards for certification.

Outcome

Optimised Talent Acquisition
  • Reduced time-to-hire with a streamlined and data-driven recruitment process.
  • Improved matching of candidate skills to job requirements.
Empowered Employee Development
  • Increased employee satisfaction with personalised development programs.
  • Improved overall performance metrics across the organisation.
Efficient Certification Process
  • Significant increase in candidate participation due to the flexibility of online exams.
  • Enhanced security features maintaining the integrity of the certification process.
Secure and Credible Exams
  • Drastic reduction in malpractices and cheating during exams.
  • Increased credibility of examination results with the implementation of robust proctoring measures.
Enhanced Student Experience
  • Test-takers appreciated the flexibility of taking exams remotely while maintaining the integrity of the assessment process.
  • Reduced stress for students with a user-friendly and intuitive proctoring app.
Scalability and Efficiency
  • The institution achieved seamless scalability with the ability to conduct exams for a larger number of students.
  • Improved efficiency in the examination process with streamlined proctoring technology.

What Our Client Say